INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do these products generate employment for women?

All Poojai products are made by rural women in their home turf. Poojai firmly believes in women empowerment and gives emphasis to providing job opportunities for rural women to help them achieve financial freedom. We ensure they attain respect and dignity and recognize their hard work.

How to place an order for your range of products?

You can place an order on our website. Please find the link below: https://poojai.com/

What quality check norms do you follow while manufacturing your products?

We run our products through all required testing as per the norms laid out by the Council of Scientific and Industrial Research (CISR). Multiple quality checks are performed during each stage in production.

Is there an online order facility available on your website?

Yes, we do accept orders on our website

What is your return and refund policy?
What are your delivery timelines for online orders?

It usually takes 5 to 6 days for standard delivery.

How can I buy the products in bulk?

You can place bulk orders on our website or contacting us on support@poojai.com

I have received a damaged product, what should I do?

In case you receive a damaged product, kindly reach out to us at support@poojai.com and we will get back to you as soon as possible. Please refer to our refund and return policy for more details: https://poojai.com/refund_returns/

How can I cancel my order?

You can only cancel an order before it has been shipped. For cancelling kindly contact us on support@poojai.com. Please refer to our refund and return policy: https://poojai.com/refund_returns/

How can I track the status of my order?

Once you place an order, you will receive messages on your registered mobile no. and an email about the status of your order along with the tracking link, the order confirmation and the expected delivery date of your order. It helps you to check the status of your order at any time.

Can I return the products to Poojai?

We accept returns only if the product that has reached you is in a damaged condition. You will need to initiate a return via support@poojai.com. Please refer to our refund and return policy: https://poojai.com/refund_returns/

What are the courier channels available?

Our delivery partners are FedEx, BlueDart, Delhivery, Ecom Express, Xpressbees and Aramex.

I am inspired by your work. How can I help?

If you are inspired and interested to work with us, please contact us on support@poojai.com. We will guide you through.

We want to invite the founders to interact with our students. Whom should I approach?

Kindly contact us on support@poojai.com