FREQUENTLY ASKED QUESTIONS
All Poojai items are made by rural women in their home turf. Poojai firmly believes in women empowerment and gives emphasis to providing job opportunities for rural women to help them achieve financial freedom. We ensure they attain respect and dignity and recognize their hard work.
You can place an order on our website. Please find the link below: https://poojai.com/
We run our Pooja products through all required testing as per the norms laid out by the Council of Scientific and Industrial Research (CISR). Multiple quality checks are performed during each stage in production.
Yes, we do accept orders on our website
It usually takes 5 to 6 days for standard delivery.
You can place bulk orders on our website or contacting us on support@poojai.com
In case you receive a damaged product, kindly reach out to us at support@poojai.com and we will get back to you as soon as possible. Please refer to our refund and return policy for more details: https://poojai.com/refund_returns/
You can only cancel an order before it has been shipped. For cancelling kindly contact us on support@poojai.com. Please refer to our refund and return policy: https://poojai.com/refund_returns/
Once you place an order, you will receive messages on your registered mobile no. and an email about the status of your order along with the tracking link, the order confirmation and the expected delivery date of your order. It helps you to check the status of your order at any time.
We accept returns only if the product that has reached you is in a damaged condition. You will need to initiate a return via support@poojai.com. Please refer to our refund and return policy: https://poojai.com/refund_returns/
Our delivery partners are FedEx, BlueDart, Delhivery, Ecom Express, Xpressbees and Aramex.
If you are inspired and interested to work with us, please contact us on support@poojai.com. We will guide you through.
Kindly contact us on support@poojai.com